Raffles Makkah Palace
Raffles Makkah Palace, Suudi Arabistan, Orta Doğu’nun mirası, kültürü ve inancından ilhan alan, Mescid-i Haram’ın ve Kabe’nin çarpıcı manzaraları ile seçkin bir tamamı süitten oluşan oteldir.
Raffles Makkah Palace
iyi konum
Banyo gideri eğimli yapılmadığı için su gitmiyordu .
Perfect
Perfect in every thing the hotel location , suites reception ,restaurant , breakfast & private elevators
Good experience except entrance and exit from hotel is very cumbersome and outside security has to be managed
Very good place to stay. Very comfortable
Good place to stay but service was not that great.
Well located and very comfortable.
This is not my first time staying at Raffles. The only issue I have was my extra bed was not in my suite when I have indicated when I called the hotel prior to my arrival. After I have checked in and notice no extra bed, I went down to reception and requested my extra bed to be set up in my suite while I am performing my Umrah. I was assured that this will be done. After completing my Umrah, exhausted and went to my suite still no bed. I called to asked for the bed and was told they need to check if I need to pay for the extra bed. I told your staff that I book my suite for 3 adults, where will the third guests sleep. I was put on hold and later was informed the bed is coming. It takes a lot of effort and inconvenience just to get an extra bed which was supposed to be in my suite in the first place. Was very disappointed on how this was handled.
Location, hospitality, butler service
Our second stay and masha Allah we were delighted. Unfortunately when I booked the room with the hotel I assumed was the panoramic view room kaabah view but wasn't. And the hotel staff tried to support but thr feedback was not very definite and even after confirming we would change rooms this was not possible as hotel occupancy high. Vazeer was excellent support and gave us personal attention. Housekeeping exceptional. We found the reception staff were not all experienced and in sha Allah hope for the best with time See you soon in sha Allah
Well Located
I really enjoyed my stay in the Hotel.
Service has always been excellent in the Raffles.
Good stay
The best hotel in makkah
Amazing experience
Love the service and location